{"id":5500,"date":"2024-03-25T10:40:43","date_gmt":"2024-03-25T09:40:43","guid":{"rendered":"http:\/\/vicent.hamstage.hamrenmedia.se\/about-us\/terms-and-conditions\/"},"modified":"2025-03-06T17:08:11","modified_gmt":"2025-03-06T16:08:11","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/visualiseringscenter.se\/en\/about-us\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n

Terms and Conditions<\/strong><\/h1>\n\n

Last updated: 2024-05-21<\/em><\/p>\n\n

Biljettk\u00f6p<\/strong><\/h3>\n\n

Specify the number of tickets you want by selecting seats available in the auditorium. Then choose the type of ticket and fill in your details and payment information. Your purchase must be completed within 15 minutes.<\/p>\n\n

We accept payment with debit or credit cards with a CVC code. We do not accept cards without a CVC\/CV code. If you pay with a debit or credit card, the payment is processed through external payment gateways (Nets).<\/p>\n\n

We also offer the Swish payment service. If you are connected to Swish, you can make Swish payments directly from your bank account. You need to open the Swish app on your mobile device and approve the payment via your mobile BankID to complete the purchase.<\/p>\n\n

The payment method used for the purchase is charged immediately at the time of purchase. Finally, you will receive a confirmation that the purchase has been completed, and you will find your ticket in the confirmation email.<\/p>\n\n

Tickets can be purchased at regular prices or at child, student, and senior prices for performances where this is offered. Those who buy tickets at student and senior prices must be prepared to prove this upon request.<\/p>\n\n

Access to Tickets<\/strong><\/h3>\n\n

The ticket is sent to you via the email address you provided and confirmed at the time of booking. If you have not received the ticket, you may have mistakenly provided an incorrect email address (misspelling or similar). Also, some email providers may take longer to deliver the email. Check your spam folder as well to see if the email ended up there.<\/p>\n\n

Ticket Validity Period<\/strong><\/h3>\n\n

Your ticket is valid until the performance begins. You can also pick up your tickets at our reception up to 5 minutes before the performance starts.<\/p>\n\n

Refund\/Exchange<\/strong><\/h3>\n\n

Refunds for purchased tickets are only permitted in the following exceptional cases:<\/p>\n\n